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FREE WHITE GLOVE SHIPPING AND DELIVERY
FURNITURE & HOME DECOR Shipments --- Furniture and home decor that exceeds UPS or FedEx shipping requirement will ship out by White Glove Freight at no charge.
The service includes inside placement, up to one (1) flight of stairs, unpacking, debris removal, and light assembly. The first flight shall constitute the fourth to fifteenth step and each additional flight shall consist of ten (10) steps or a fraction therefore.
Stairs in excess of the above shall be charged an additional $25.00 per flight per shipment.
Light Assembly Services are limited to those that can be performed with wrenches and screwdrivers.
Set-up and light assembly services do NOT include any electrical or component hook-ups. Products that have electrical components to the electrical wall outlets will be connected.
Functions of all moving parts will be checked.
A signature is required at the time of delivery. Deliveries of all shipping methods are Monday through Friday, excluding national holidays, Saturdays and Sundays.
While damages are rare, they do occur occasionally. Please inspect your item upon delivery. If an item is damaged, please note this on the delivery receipt and do not accept the item. Please take images of any damage the day of delivery and email them to Elegant Finds customer service. Your item will be replaced or repaired as quickly as possible.